Legal

Privacy Policy

[LEGAL REVIEW REQUIRED] This policy explains how Firsthand handles personal data — both for visitors to this website and for the participants who appear in our datasets. This is placeholder language and has not been reviewed by counsel.

Effective: Draft — not yet effective

1. Two kinds of data

[LEGAL REVIEW REQUIRED] We handle two distinct categories: (a) limited data about website visitors and prospects, and (b) footage of consented participants captured for datasets. Participant footage is governed by the signed consent release and the de-identification pipeline described on our anonymization page.

2. Website and prospect data

[LEGAL REVIEW REQUIRED] When you contact us or request a sample, we collect the information you provide (such as name, work email, and company) to respond and to manage the commercial relationship. We do not sell this data.

3. Participant footage

[LEGAL REVIEW REQUIRED] Participants sign a written commercial release before capture. Faces and license plates are blurred, audio is scrubbed, and clips that cannot be reliably de-identified are discarded rather than shipped. Participants may request withdrawal in line with the release terms.

4. Cookies and analytics

[LEGAL REVIEW REQUIRED] The site uses only the cookies necessary to operate and to understand aggregate traffic. Specific analytics providers and retention periods will be listed here after review.

5. Your rights

[LEGAL REVIEW REQUIRED] Depending on your jurisdiction, you may have rights to access, correct, or delete personal data we hold about you. Requests can be made using the contact address below.

6. Contact

Privacy questions and data-subject requests can be sent to support@cloudpano.com.